Automated People Mover (APM) division
The Plane Train is Hartsfield-Jackson's automated people mover (APM). The Plane Train connects the domestic and international terminals with the Airport's seven concourses (T, A, B, C, D, E and F). The Plane Train is one of two people mover systems managed by the Airport's APM division. The other, the ATL SkyTrain, runs between the passenger terminal and the rental car center.
The APM division's vision is "To become the world's
premier people mover by exceeding our customers' APM expectations."
We will continually assess the quality of our service, listen to customer feedback,
anticipate their needs and strive to create value in their eyes.
The APM division's mission is "To provide the
safest, most reliable transportation possible to the traveling and non-traveling
public." To differentiate Hartsfield-Jackson Atlanta International Airport
from its competitors, the APM division:
Provides a safe, reliable, and expeditious solution of passing from entry to desired
exit points within the APM system
Places employee safety as a top priority in accomplishing our APM mission
Ensures both existing and future APM systems will optimally meet the needs of increasing
numbers of airport customers
Sustains the APM system through regularly scheduled preventive maintenance and rational
application of technological innovations
Encourages work-related training and advanced education for our employees to keep
them proficient and poised to maintain superior APM performance
Promotes a clean and healthy workplace using environmentally safe products and enforces
EPA-approved waste disposal practices for all hazardous materials
Acknowledges fiduciary responsibility to all APM stakeholders and works diligently
to manage contractual obligations in their best interest