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General Manager - Welcome
Welcome to Hartsfield-Jackson Atlanta International Airport,
the world’s busiest airport, with nearly 90 million passengers annually.
Hartsfield-Jackson is getting ready for even busier
and more dynamic times ahead. The Airport is in the final stages of completing
a capital improvement program that will allow us to efficiently and affordably
meet projections for significant increases in passengers.
Past projects through the capital improvement program include the fifth runway,
which opened in 2006, and the rental car center and elevated ATL SkyTrain,
which began service in 2009. Rounding out the program’s high-profile projects
in spring 2012 will be the Maynard H. Jackson Jr. International Terminal.
Perfectly timed for the expected surge in international travel, this facility
and its new concourse will connect with Concourse E to create a 40-gate
international air travel gateway for Atlanta.
Hartsfield-Jackson makes it quick and easy for passengers to get from one place to
another, including within the Airport itself. The Plane Train, the Airport’s
underground automated people mover, connects all six concourses with the
terminal. The wait time is less than two minutes between trains. Hartsfield-Jackson’s
transportation system and other factors led the Air Transport Research Society
to name it the world’s most efficient airport in 2011.
The Airport also offers convenient transportation to downtown Atlanta and points
beyond through a Metropolitan Atlanta Rapid Transit Authority (MARTA) station
inside the terminal.
Hartsfield-Jackson’s vision is to be the global leader in airport efficiency and
customer service excellence, and our staff members always are ready to help.
Please do not hesitate to ask any staff member or customer service representative
(in the teal jackets) for assistance.
Again, welcome to Hartsfield-Jackson! I hope that you will enjoy your stay
in Atlanta and that we will see you again soon.
Sincerely,
Louis E. Miller
Aviation General Manager