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Hartsfield-Jackson prepares to offer free Wi-Fi service by fall 2013
31 October ,2012

News Release
October 31, 2012

Contact: DeAllous Smith
(404) 925-6815

Hartsfield-Jackson prepares to offer free Wi-Fi service by fall 2013

ATLANTA – Hartsfield-Jackson Atlanta International Airport is taking steps toward offering free Wi-Fi access as early as fall 2013. The Airport is reducing the cost of Wi-Fi service and planning to upgrade its public wireless Internet system to accommodate an expected increase in use by tech-savvy passengers.

Starting November 1, Hartsfield-Jackson will offer Wi-Fi services at a reduced daily rate of $4.95; the new, lower rate will remain in effect until the fees are eliminated in 2013. With these changes, the Airport moves away from intermediary wireless Internet service providers and begins fully operating and maintaining its wireless system.

“I am pleased to announce that Hartsfield-Jackson is one step closer to offering truly free Wi-Fi,” said Aviation General Manager Louis Miller. “This initiative builds upon our commitment to improving the overall Airport experience for all customers. As a global aviation hub, Hartsfield-Jackson connects hundreds of thousands of passengers with communities worldwide every day. Free Wi-Fi will make it easier for these passengers to conduct their professional and personal business during their time at the Airport.”

Since 2005, Hartsfield-Jackson has been a popular “hot spot,” allowing users to access wireless Internet services from virtually any point inside the Airport, including the underground Transportation Mall.

When passengers turn on their Internet-ready devices, the Airport’s Wi-Fi system displays a splash page that gives them free access to basic information — including the Airport’s website ( and websites for airlines and rental car companies — and the option to pay $4.95 for full Internet access for 24 hours.

“During and after the system upgrades, Wi-Fi users will continue to experience the same reliable and secure Internet service that they have enjoyed for many years,” said Roosevelt Council Jr., Aviation deputy general manager and chief financial officer. “We have listened to what customers want and are putting in the infrastructure to ensure that the service will be everything they expect and need.”


Hartsfield-Jackson Atlanta International Airport
Hartsfield-Jackson is the world’s busiest airport, serving more than 92 million passengers annually with nonstop service to 160 U.S. destinations and nearly 70 international destinations in more than 45 countries. The Airport is a frequent recipient of awards of excellence for concessions, operations, architectural engineering and construction - including the 2011 Global and North American Airport Efficiency Excellence Award from the Air Transport Research Society (for more information, go to It is undergoing $6 billion-plus in capital improvements, which include a new, energy-efficient rental car center; a new, 12-gate international terminal (for more information, go to;and aesthetic and functional upgrades to its concourses, people movers and parking services. For more information, go to Check out the Airport’s YouTube channel by visiting, and become a fan on Facebook.