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Customer Service - Overview

Customer Service

Hartsfield-Jackson Atlanta International Airport's Customer Service office is open to address passengers' questions, comments or concerns. The more than 150 members of our customer service and volunteer staff are conveniently located throughout the Airport to provide assistance. Most of the customer service staff are bilingual and are essential in the Airport's mission to be the world's best airport by exceeding customer expectations.

Office Hours 8:15 a.m. to 5 p.m. Monday through Friday.

Call Center Operational Hours: 7:00 a.m. to 11:00 p.m.
(800) 897-1910 or (404) 530-7300

Please click the link below to register for Customer Service Training Courses
Customer Service Training

Please click here  to view the Customer Service Newsletter

Please click here  to view City of Atlanta RFP page