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 DEVELOPMENT PROGRAM I

Winter Weather Task Force Gears Up
By DeAllous Smith

The weather outside might be frightful; however Hartsfield-Jackson Atlanta International Airport’s is making the inside atmosphere more delightful.

In 2002, the world’s busiest airport created a Winter Weather Task Force in partnership with airlines, the Federal Aviation Administration and other airport representatives to focus on the safety and security of passengers during extreme winter weather patterns.

The task force was implemented to keep operations moving in the event of a severe winter weather storm passing through the Atlanta area. The task force is mobilized 24 to 48 hours prior to the predicted threat time of a major storm to ensure that delays are minimized and operational data is communicated to the public and media at all times.

In an effort to provide excellent customer service, Airport officials have also established a GO Care Team in conjunction with the airlines, concessionaires and Atlanta Airlines Terminal Corporation to provide stranded passengers with necessities such as toiletry items and blankets.

“Hartsfield-Jackson Atlanta International Airport is committed to serving our customers,” said Aviation General Manager Ben DeCosta. “A collaborative effort between the entire airport community to move passengers to their destination points safely and efficiently is our ultimate goal, every day of the year.”

 





© 2006-2007 Hartsfield-Jackson News. A Publication from Hartsfield-Jackson Atlanta International Airport. All rights reserved.

 

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Winter Weather Task
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