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 PASSENGER INFORMATION 1 

Concourse C redesign improves efficiency, safety
By A.B. Snedeker

A nearly complete project to reconfigure Concourse C already is providing benefits for passengers.

Originally designed to handle just 13 narrow-body aircraft, Concourse C once required passengers to walk down steps and out onto the ramp to board an aircraft. The $26 million redesign - set to be complete in April - doubles the concourse’s capacity to 26 regional jets and eliminates ramp-loading for passengers.

“This project is definitely a big enhancement for passenger convenience and safety. Anytime we can get the passengers off the ramp, that’s a good thing,” said Rob Rau, Hartsfield-Jackson senior planning manager of airfield and airspace.

Passengers now board their flights via concourse-level walkway bridges, which are extra-wide so that passengers exiting the planes won’t be hindered by others who are waiting to retrieve gate-checked luggage.

The reconfiguration not only improves passenger boarding flow but also enhances traffic around Concourse C.

“Planes were sometimes blocked at the gates with the old design,” Rau said. “But, that doesn’t happen anymore. The redesigned Concourse C has streamlined operations around the gates.”

He added that aircraft now can refuel using the Airport’s in-ground hydrant fuel system, eliminating the need for fuel trucks around the gates.

The two-year project is five months ahead of schedule. It is a collaborative effort between the Airport and Delta Air Lines, which managed the project.

 


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