Hartsfield-Jackson shares best practices with international airport leaders
By Amy Schneider
Hartsfield-Jackson showcased its successes for a group of airport executives from around the world when it hosted the Airport Management Professional Accreditation Programme (AMPAP) conference June 22-26.
Among the 16 participants in the program, which leads to the International Airport Management (IAP) credential, were six Hartsfield-Jackson leaders: Milton Castillo, chief financial officer; Robert Kennedy, assistant general manager for Operations, Maintenance and Security; Jim Drinkard, assistant general manager for Planning and Development; Arnaldo Ruiz, assistant general manager for Commercial Development; John Cugasi, director of Concessions; and Steve Lee, director of Training, Safety and Organizational Development.
Other professionals who spent the week in Atlanta came from airports and organizations in Switzerland, Canada, Jamaica, Ecuador and U.S. cities.
The weeklong course hosted by Hartsfield-Jackson gave the Airport an opportunity to share its achievements and best practices. The course featured a tour of Hartsfield-Jackson, including:
- The highly efficient Hold Baggage Screening operation built beneath the terminal, which can screen more than 6,000 bags (combined Terminal North and Terminal South machines) per hour at peak times
- Taxiway Victor, which was the first end-around taxiway of its kind in the United States and allows planes that are landing to proceed to the gates without crossing runways
- A view of the Airport's five parallel runways, which can accommodate three simultaneous landings or departures
Jeff Pearse, director of Marketing and Business Development, presented an overview of Hartsfield-Jackson that highlighted important statistics, the Airport's regional economic impact, facilities and characteristics, capital improvement projects under way and planned, and some predictions for air travel locally and globally.
Pearse's presentation concluded with six key reasons for Hartsfield-Jackson's success:
- The Airport's natural geographic advantage
- Efficient airline operating environment
- Collaborative relations between the Airport and airlines
- High standards of passenger service
- Competitive airline service and fares
- Frequent airline service to worldwide destinations
AMPAP was established by the Airports Council International and the International Civil Aviation Organization to provide specialized management training for professionals at airports worldwide. Participants earn the IAP credential by completing four mandatory courses and two electives over a three-year period.
Courses cover topics that include master planning, development, environmental management, marketing, financial administration, and safety and security. The course in Atlanta was one of the four core courses, dealing with air transport systems.
Seated (from left): Steve Lee, director of Training, Safety and Organizational Development; John Cugasi, director of Concessions; Maud Bachelet, manager, Airports Council International, Geneva, Switzlerland; Ben DeCosta, Aviation general manager; Pierre Coutu, program executive course leader; and Paul Behnke, course instructor
Standing (from left): Mauricio Siciliano, course instructor; Audley Hughan Deidrick, vice president of finance and IT, Airports Authority of Jamaica/Norman Manley International Airport Limited; Barry Morocho, general manager/chief financial officer, Corporacion Quiport, Quito, Ecuador; Peter Gargiulo, director of strategy management, Wayne County Airport Authority, Detroit; Charles Schlumberger, course instructor; Anthony Natale, airport information technology specialist, SITA, Atlanta; Ron Reed, airport strategy manager, SITA, Atlanta; Arnaldo Ruiz, assistant general manager for Commercial Development; Robert Kennedy, assistant general manager for Operations, Maintenance and Security; Milton Castillo, chief financial officer; Aaron Evans, manager of operations, Metropolitan Nashville Airport Authority, Tennessee; Michael O'Gorman, vice president of operations, Winnipeg Airports Authority, Manitoba, Canada; Jim Drinkard, assistant general manager for Planning and Development; Stephane Bratu, associate, Aviation Strategies International, Montreal, Quebec, Canada; and Shirley de Silva, airport manager, Kingston Airport, Ontario, Canada
Jeff Pearse, director of Marketing and Business Development, talks to course participants about the factors that have led to Hartsfield-Jackson's success.