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By Staff Writers

YouTube channel surpasses viewership goal

Passenger information, construction updates, behind-the-scenes footage and more can be found on Hartsfield-Jackson’s YouTube channel. The channel, which was launched in December 2008, exceeded 60,000 overall video views on October 24 — surpassing the goal of 50,000 video views within the first year.

The channel has 33 videos, averages more than 300 unique daily viewers and has more than 335 friends and subscribers. Some of the Airport’s YouTube friends include The Travel Channel, Lonely Planet and Delta Air Lines.


YouTube

 

Water conservation efforts yield big results

Despite recent rain that has alleviated Georgia’s ongoing drought, water conservation efforts continue at Hartsfield-Jackson. Completed projects — including the replacement of nearly 2,000 restroom fixtures and upgrades to the central utility plant — are saving 85.5 million gallons of water annually. That’s enough water to float seven Iowa-class battleships!

Projects under way — such as a reverse-osmosis filtration system on the rooftop cooling towers and more upgrades to the central utility plant — may save an additional 28.2 million gallons of water each year when they are completed.

Airport leaders take career advice to college

Airport leaders who participated in a panel discussion were Bernard Latimore, Concessions Management compliance specialist; Walter Vinson, Intergovernmental Affairs manager; Shelley Lamar, Planning manager; Jace Rogers, Human Resources recruiting manager; Kim Wade, Airside Operations manager; and Jaimi Tapp, Aviation planner.

Symposium

Department of Aviation Planning Manager Shelley Lamar (right) talks about her career field with the students. Also on the panel were Jaimi Tapp (from left) of Planning and Kim Wade of Airside Operations.

Open house educates employees about Fire Rescue

In observance of Fire Prevention Month, the Airport’s division of Atlanta Fire Rescue hosted a Fall Fire Fest on October 15. The first-time event was aimed at enlightening staff members about the operations and services performed by the Fire Rescue division.

Attendees toured fire stations Nos. 40 and 33 and got an up-close look at the equipment and trucks used in responding to incidents. Attendees also received smoke alarms and tips about fire prevention and home safety.

Air Freight Asia trade show in Hong Kong

Department of Aviation firefighter Robert Walker gives a guided tour of Fire Station No. 40 during Fall Fire Fest.

Airport thanks its cargo partners

Despite the economic odds, this year has been a good one for Hartsfield-Jackson’s award-winning cargo operation, and the Airport held a picnic for more than 500 guests on October 1 to show its appreciation.

The event, held at the Airport’s south cargo complex, was co-sponsored by the Metro Atlanta Chamber of Commerce because of the importance of cargo to the region’s economy.

Among those attending the lunch were senior representatives of some of Hartsfield-Jackson’s premier cargo clients, including Cathay Pacific Cargo, Cargolux, British Airways and Swissport Cargo Services.

Air Freight Asia trade show in Hong Kong

Warren Jones (from left), Aviation development manager; Stephen Wong, vice president of cargo, the Americas, Cathay Pacific Cargo; Sam Williams, president of the Metro Atlanta Chamber of Commerce; Robert Kennedy, assistant general manager; Jeff Pearse, director of Marketing and Business Development; and Bob Pertierra, vice president of supply chain development for the Metro Atlanta Chamber of Commerce

American Red Cross honors Airport employee

Tracy Gilbert, special programs manager in the Office of Public Affairs, received the Special Recognition Award at the American Red Cross’ 2009 Sponsor Recognition Luncheon on September 23 at the Cobb Energy Performing Arts Centre.

Gilbert received the award for outstanding commitment as a blood drive coordinator.

For the last few years, Gilbert and Office of Public Affairs staff members have organized Airport-wide blood drives during the summer, when the need for blood donations is high. This summer, Hartsfield-Jackson collected more than 75 pints of blood for the American Red Cross.

Air Freight Asia trade show in Hong Kong

Tracy Gilbert, special programs manager in the Office of Public Affairs, was recognized for her dedication to organizing blood drives for the American Red Cross.

 

Customer Service manager earns international designation

Hartsfield-Jackson Customer Service Manager Karen Ellis is the first manager in the United States to earn the designation of Certified Customer Service Manager – Level 1 from the Customer Service Institute of America, which is affiliated with the International Council of Customer Service Organizations.

Ellis had to complete seven online modules, which required extensive research in customer service. She finished the program in three months. The institute offers an advanced certification, which Ellis plans to pursue in the coming months.

Air Freight Asia trade show in Hong Kong

Customer Service Manager Karen Ellis is the first manager in the nation to earn an international designation.

Stimulus funds to support international terminal project

Hartsfield-Jackson has been awarded almost $34 million in stimulus funds from the American Recovery and Reinvestment Act of 2009 to help pay for construction of the new Maynard H. Jackson Jr. International Terminal.

The Federal Aviation Administration’s Airport Improvement Program granted Hartsfield-Jackson $13.97 million to build the apron for the new international terminal, and the Transportation Security Administration gave $20 million to develop its inline baggage-screening system.

Construction on the international terminal, which began in summer 2008, is expected to be completed by spring 2012. The total cost is $1.35 billion.

DeCosta appointed to ACI World Governing Board

The Airports Council International–North America (ACI-NA) has appointed Hartsfield-Jackson Aviation General Manager Ben DeCosta to a three-year term on ACI’s World Governing Board.

DeCosta’s appointment became effective during the ACI-NA’s annual conference in Austin, Texas, in October. He served an earlier term on the World Governing Board and had been serving as a regional adviser to it. He also has been a member of the ACI-NA board of directors.

The ACI is the association of the world’s airports. It is a nonprofit organization to advance the interests of airports and to promote professional excellence in airport management and operations.

Hartsfield-Jackson welcomes Alaska Airlines

The Airports Council International–North America (ACI-NA) has appointed Hartsfield-Jackson Aviation General Manager Ben DeCosta to a three-year term on ACI’s World Governing Board.

DeCosta’s appointment became effective during the ACI-NA’s annual conference in Austin, Texas, in October. He served an earlier term on the World Governing Board and had been serving as a regional adviser to it. He also has been a member of the ACI-NA board of directors.

The ACI is the association of the world’s airports. It is a nonprofit organization to advance the interests of airports and to promote professional excellence in airport management and operations.

 

 


 




© 2009 Hartsfield-Jackson News. A Publication from Hartsfield-Jackson Atlanta International Airport. All rights reserved.

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