Getting to know
new General Manager Louis Miller
Louis Miller, whose official confirmation as Hartsfield-Jackson’s new general manager is expected to be finalized on October 18, spent time on October 1 meeting some staff members and getting acquainted with representatives of the local media.
Miller walked through the Atrium and spoke with reporters about his plans as the Airport’s new general manager. He said that he is not planning to make any immediate changes and that Hartsfield-Jackson’s priorities continue to be safety and security and exceptional customer service.
“I think we have to be sure that we serve the customers at the highest possible level that we can, and we are going to work toward doing that,” Miller told journalists.
Atlanta Mayor Kasim Reed announced the selection of Miller on September 13.
“Under the experienced leadership of Louis Miller, I am confident that the Airport’s safety, security and amenities for passengers will improve dramatically,” Reed said. “I look forward to working with him to grow the Airport’s international cargo operations and to complete the construction of the international terminal.”
Miller, who has 34 years of experience in aviation, most recently served as executive director and CEO of Tampa International Airport. He oversaw three general aviation facilities (Peter O. Knight, Plant City and Tampa Executive airports) and led more than $1.3 billion in capital improvements from 1996 until this spring.
He held several positions — chief accountant, deputy director of finance and administration, and executive director — with the Salt Lake City Department of Airports from 1976 to 1996. He was involved in developing the hub that Delta Air Lines operates in Salt Lake City.
Miller was educated at the University of Utah and is an accounting
graduate of Stevens-Henager Business College in Salt Lake City. He
is a licensed certified public accountant and spent four years in
the U.S. Army, earning the rank of sergeant E-5.
Aviation General Manager Louis Miller (left) talks with Sgt. Clifford Lock about the T3 motorized vehicle he uses to patrol the Airport, as Bruce Mason of WXIA Channel 11 takes footage.
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