Hartsfield-Jackson honors Black History Month
Hartsfield-Jackson recognized the contributions of African-Americans during its annual Black History Month Music in the Atrium series. The program featured artists performing jazz, blues, and rhythm and blues every Friday in February from 5 to 7 p.m. in the Atrium.
The 2011 lineup was as follows: February 4, Eldridge Simms Jazz Quintet; February 11, Frankie’s Blues Mission; February 18, Joe Jennings; and February 25, Darren Winters Ensemble.
The Eldridge Simms Jazz Quintet performs in the Atrium during a 2009 music series.
Airport post office closed
The U.S. Postal Service closed its retail location at Hartsfield-Jackson on January 31. The post office’s drop box will remain operational.
The post office in Terminal South closed on January 31.
Concessions Industry Day draws a crowd
More than 500 people attended the January 19 Concessions Industry Day, at which Hartsfield-Jackson and the City of Atlanta shared information about upcoming concessions opportunities with business owners and others. The daylong event was held at the Georgia International Convention Center.
City and Airport representatives gave an overview of the request for proposal (RFP) process; discussed program goals, structure and timelines; and solicited feedback from the attendees. The Airport plans to issue RFPs soon for retail concessions on Concourse E and in the Maynard Holbrook Jackson, Jr. International Terminal, scheduled to open in spring 2012, and for food and beverage concessions on concourses T, A, B, C and D, in the Atrium and in the international terminal.
More than 500 people attended Concessions Industry Day.
Training video wins award
A customer service initiative that includes a video produced by the American Association of Airport Executives (AAAE), in conjunction with Hartsfield-Jackson’s Customer Service unit, has won an award.
The video, which outlines Airport employees’ responsibilities regarding customer service, is part of the revamped badge process and is designed to raise awareness of customer service for all employees. Employees watch the video and answer questions pertaining to it in order to get or renew security badges.
Larry Way and Josh Short of AAAE received a 2010 Gold Ava Award in the Training category from the Association of Marketing and Communication Professionals (AMCP) for the video.
The Ava Awards recognize outstanding work in the conceptualizing, writing, directing, shooting and editing of audio-visual materials and programs.
© 2011 Hartsfield-Jackson News. A Publication from Hartsfield-Jackson Atlanta International Airport. All rights reserved.