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Hartsfield-Jackson an industry leader on YouTube

While much of the talk these days is about Twitter and Facebook, YouTube continues to be an integral part of the Airport’s social media program. The Airport’s YouTube channel, launched in December 2008, recently surpassed 500,000 total video views — more than any other airport YouTube channel.

The YouTube channel receives about 900 new video views daily and gives passengers and the general public an up-close look at things they might not be able to see or that they may have missed. Examples include the Bermuda Gombey dancers who recently performed on Concourse C and the debut of AirTran Airways’ 737 celebrating the Georgia Aquarium.

One project that has been chronicled on the Airport’s YouTube channel is the Maynard H. Jackson Jr. International Terminal. Along with an animated tour of the building (video below), the channel features 11 update videos that document construction of the $1.4 billion facility.

 

Hartsfield-Jackson named top U.S. airport by magazine

Executive Travel magazine has named Hartsfield-Jackson as a top U.S. airport for 2011.

The print and online publication on June 14 announced the winners of its 2011 Leading Edge Awards. (Click here to read the whole list.) The magazine surveyed its 120,000 readers, mostly senior-level executives at Fortune 1000 companies, to determine “this year’s shining stars in the travel industry.” Hartsfield-Jackson earned a gold award for Top Domestic Airport.

“Delivering excellence is certainly a tall order in the travel world, with its diverse, demanding customers and unpredictable market conditions,” the publication wrote. “But many companies still managed to provide stellar products to business travelers.” 

Crunch time at the Airport

The week surrounding the Fourth of July (June 30 to July 6) brought 2 percent more passengers through Hartsfield-Jackson this year, compared with last year.

“We are happy to serve more than 2 million passengers during this busy holiday period,” Aviation General Manager Louis Miller said.

Volunteers greet, thank soldiers

While showing appreciation for U.S. military personnel is a Fourth of July tradition for many Americans, it’s an everyday occurrence at Hartsfield-Jackson. Volunteers gather daily to greet soldiers as they connect in Atlanta en route to their final destinations.

“The welcome home salute takes place seven days a week,” said Naomi Holder, Customer Service supervisor. “However, the Department of Aviation is responsible for greeting soldiers and putting smiles on their faces every Tuesday.”

Hartsfield-Jackson’s Customer Service division actively recruits employees to shower soldiers with hugs, applause and cheers at Concourse E’s midpoint level.

Valerie Basner (from left) of HMSHost; Lee Simms, a Customer Service contractor; Raj Nayar of Customer Service; Naomi Holder of Customer Service; and Cynthia Durant of Customer Service were among those welcoming soldiers at Concourse E on June 28.

Valerie Basner (from left) of HMSHost; Lee Simms, a Customer Service contractor; Raj Nayar of Customer Service; Naomi Holder of Customer Service; and Cynthia Durant of Customer Service were among those welcoming soldiers at Concourse E on June 28.



© 2011 Hartsfield-Jackson News. A Publication from Hartsfield-Jackson Atlanta International Airport. All rights reserved.

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