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Concierge Services

Concierge Services provides travelers with quick documentation services from around the world, including visas, U.S. passports, foreign passports, authentications and legalizations, apostilles, photographs for passports and visas, research visa requirements, tracing passports and translations. Additionally, they assist travelers with numerous business services.

6:30 a.m. to 9 p.m. - Monday through Friday
6:30 a.m. to 2:30 p.m. - Saturday
6:30 a.m. to 9 p.m. - Sunday

Terminal North, across from baggage carousel No. 3

For more information about the Airport Concierge Desk, please call (404) 763-1062. For information on denied boarding services, please call (404) 209-0773 or visit

Conventioners Bureau

The Atlanta Convention and Visitors Bureau (ACVB) maintains a visitor center at Hartsfield-Jackson to provide travelers with information that will help them make their stay in Atlanta as enjoyable as possible. The center offers free restaurant, lodging, entertainment and local attractions information.

9 a.m. to 9 p.m. - Monday through Friday
9 a.m. to 5 p.m. - Saturday
1 p.m. to 5 p.m. - Sunday

Atrium, near the "Clock Tower"

To contact the Atlanta Convention and Visitors Bureau, please call (404) 305-8426 or visit their Web site at:

Travelers Aid

Travelers Aid of Metro Atlanta is an international organization of volunteers devoted to offering emergency assistance to travelers worldwide. Additionally, it provide social services to the homeless and low-income families.

Regular Office Hours:

8 a.m. to 7 p.m. - Monday through Friday

Location: Adjacent to the Atlanta Convention and Visitors Bureau booth in the Airport Atrium. For more information about Travelers Aid, or if you would like to volunteer, please call (404) 817-7070 or e-mail:

Meet & Assist Program
This service is for travelers requiring assistance (families, children, seniors and disabled passengers) with connections in Atlanta to other flights or with ground transportation.

A Travelers Aid representative will greet the passenger(s) at the arrival gate and ensure the individual(s) makes "the right connection."

This is a fee-based service payable in advance.
Monday through Friday - 9 a.m. to 5 p.m. - starting at $55
Monday through Friday - 6 p.m. to 9 a.m. - starting at $75
Weekends and holidays - starting at $75
(Fees may be higher based on time spent with client)

To request this service, contact Travelers Aid at (404) 817-7070 Ext. 108 or e-mail Meet & Greet Services.

GreenCoat Auto Concierge

GreenCoat Auto Conciergeis a convenient valet parking and auto service option for travelers at Atlanta International Airport. A GreenCoat Concierge will meet you at the curb and take it from there.

In addition to secure vehicle storage, GreenCoat offers guests a variety of automotive services to be performed while they travel, including car wash, detailing, vehicle maintenance, oil changes and emission testing.

Monday through Sunday 5am-last flight in
Pick-up and drop-off available on the Lower Level of the North and South terminals.

Reservations are required.

Make a reservation at: or by calling 678-865-8400