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Frequently Asked Questions (FAQs)


Q. During what hours is ground transportation available at Hartsfield-Jackson Atlanta International Airport?

A. Shuttle service is available during flight operating hours and taxi service is available 24 hours per day.

Q. What types of ground transportation service are available?

A. Ground Transportation offers service via taxi, shuttle, charter bus, executive car or stretch limousine. Transportation via Amtrak, Greyhound, or MARTA (Metropolitan Atlanta Rapid Transit Authority) is also available here at the Hartsfield-Jackson Atlanta International Airport. If you would like more information on any of these services, click on the respective link above.

Q. What is the cost to travel via shuttle van or taxi? Are reservations required?

A. The cost will vary by destination. Flat rate information is available for taxi service. Reservations are not required for shuttle or taxi service that originates from the Hartsfield-Jackson Atlanta International Airport.

Q. Is there courtesy transportation available from Hartsfield–Jackson Atlanta International Airport to my hotel?

A. Yes. Some hotels offer free shuttle service to and from the airport. Please click on Hotel/Motel Shuttles for more information.

Q. What should I do if I have lost something outside in the Ground Transportation Center or inside of a taxicab?

If you are trying to recover an item that was left inside of a taxicab, you would need to call the Taxi Starter Manager at 404-530-3485.

Q. What is the physical address of the Hartsfield-Jackson Atlanta International Airport or for the Ground Transportation office?

A. Hartsfield-Jackson Atlanta International Airport's domestic terminal building is located at 6000 South Terminal Parkway, Atlanta, GA 30320. The Maynard H. Jackson Jr. International Terminal building is located at 2600 Maynard H. Jackson Jr. Blvd., Atlanta, GA 30354.

Information which needs to come directly to the Ground Transportation office should be addressed to:

Ground Transportation Division
P.O. Box 20509, Suite 4000
Atlanta, GA 30320
(404) 530-6674