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General passenger information
Services
Parking
Ground transportation

General passenger information

Q: Do I still have to recheck my baggage after an international flight if I’m an Atlanta-bound passenger?
A: No! The international terminal eliminates the baggage recheck. Atlanta-bound passengers will go through immigration, collect checked baggage, clear customs and leave the international terminal.

Q: How do I get to the international terminal?
A: The international terminal has an entrance separate from the domestic terminal. The international terminal entrance is accessible from Interstate 75 at Exit 239. See Directions.

Q: Can I still check in for international flights in the domestic terminal?
A: Passengers traveling outside of the United States should check in at the international terminal. Please check with your airline for specific check-in requirements.

Q: Can I check in for domestic flights in the international terminal?
A: Passengers flying within the United States should check in at the domestic terminal. Please check with your airline for specific check-in requirements.

Q: I accidentally went to the domestic terminal to check in for my international flight. What should I do?
A: A free shuttle service will be available to the international terminal. Shuttles are available at the ground transportation center at the west end of the domestic terminal.

Q: There are Customs and Border Protection (CBP) areas on Concourse E and the new international terminal. Which one should I use?
A: All passengers who arrive at Concourse F will process through CBP on Concourse F, whether they are connecting to other flights or finishing their travel in Atlanta.

  • Passengers arriving at Concourse E who are connecting to other flights will be processed by CBP on Concourse E.
  • Atlanta-bound passengers arriving on Concourse E will pass through a sterile corridor with moving walkways to the CBP area on Concourse F for processing.

Q: Where should I pick up an arriving international passenger?
A: Arriving international passengers will exit to the lower-level roadway at the international terminal. Passenger pick up is on the outer curb. Roadway signs will direct motorists to the arrivals level.

Q: Where do I drop off departing international passengers?
A: Passengers departing on international flights will be dropped off on the departures level of the international terminal. Roadway signs will direct motorists to the departures level.

Q: I went through U.S. immigration and customs before getting on my flight back to the United States. Where will I pick up my baggage?
A: Several countries — including Canada, Ireland and some Caribbean destinations — participate in the U.S. precleared travel program. Regardless of the gates at which their flights arrive, Atlanta-bound passengers who arrive aboard precleared flights will pick up their baggage at the international terminal baggage claim in the arrivals hall. There are signs throughout the Airport to direct these passengers.

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Services

Q: Are there places to eat at the international terminal (before and after the security checkpoint)?
A: Yes. There will be plenty of dining options before and after the security checkpoint screening area.

Q: What shopping options are available?
A: Many retail, food and beverage, and business services concessions will be available on Concourse F. Click here to see current listing of shopping and dining locations.

Q: What family services and facilities are available in the facility?
A: The international terminal complex will feature several new, innovative amenities for families and children. More information will be provided as it becomes available.

Q: Are there any accommodations if I have a long layover before my flight?
A: Yes. There are restaurants, shops and business service centers throughout the Airport. There are also spas and places to sleep. For more information, click here.

Q: Is Wi-Fi available in the international terminal?
A: Yes. The Airport’s hybrid Wi-Fi program offers reliable, secure Internet access at competitive rates. For more information, click here.

Q: Is smoking permitted?
A: Smoking is prohibited throughout the Airport. However, there are designated smoking areas throughout the Airport. At the international terminal complex, there will be smoking areas on the Concourse F mezzanine level and on Concourse E at E8, E16 and E29.

Q: Is there a place to watch airplanes?
A: There are no officially designated viewing areas, but the international terminal's unique architecture and vast windows offer many opportunities to view aircraft and airfield operations.

Q: Can I ride The Plane Train from Concourse F to Concourse T?
A: Yes, The Plane Train, the Airport's people mover, has been extended to Concourse F. Passengers who arrive at Concourse F can ride The Plane Train from Concourse F to all concourses, including T. The pedestrian walkway also has been extended to Concourse F.

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Parking

Q: What parking options does the international terminal have?
A: The international terminal has hourly, Gold Reserve and Park-Ride options as well as designated spaces for alternative fuel vehicles, carpools and vanpools.

Q: How much does it cost to park?
A:

Parking LotRate Structure
International Hourly Parking Deck $2.00/hr – 1st hour
$2.00/hr – 2nd hour
$3.00/hr – 3rd - 6th hour
$32.00/day after 6th hour
$36.00/Flat Rate Each Additional Day
International Park-Ride$3.00/hour
$12.00/day max

Q: Is there valet parking service in the parking lot?
A: There is no valet parking service available at the Airport.

Q: Is there a cell phone lot?
A: There is no designated cell phone lot planned for the international terminal.

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Ground transportation

Q: Is there be ground transportation at the international terminal?
A: Ground transportation options - including shuttles, taxis and limousines - will be available at the curb outside the main greeting area on the arrivals level.

Q: How do I get to the rental car center?
A: A designated shuttle will transport passengers from the arrivals level of the international terminal to the rental car center.

Q: How do I get to MARTA?
A: A designated shuttle will transport passengers from the arrivals level of the international terminal to the domestic terminal ground transportation center, which includes a MARTA train station.

Q: If I ride MARTA, how do I get to my departure flight on Concourse F?
A: If your airline cannot check you in for an international flight at the domestic terminal, a designated shuttle will take passengers from the domestic terminal ground transportation center to the international terminal.

Q: How do I get to my hotel (or downtown)?
A: Hotel and local shuttles will be available at the international terminal's ground transportation center at the curb outside the main greeting area on the arrivals level.

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