Hartsfield-Jackson’s Customer Service office is open seven days a week to address passengers' questions, comments or concerns. The more than 150 members of our customer service and volunteer staff are conveniently located at information desks throughout the terminal and each concourse in the Transportation Mall. Most of the customer service staff are bilingual and are essential in the Airport’s mission "To be the World’s Best Airport by exceeding customer expectations.”

Hours:
8:15 a.m. to 9:00 p.m. - Sunday through Saturday.

Customer Service Direct Line:
1-800-897-1910 or (404) 530-7300

Customer Service Online Computer-Based Training:
If you are an airport employee, please Click here and fill out* the Customer Service Online Computer-Based Training.