Air Talk Survey

Our Customer Service office, with the use of the Airport’s “Air Talk” comment cards, monitors visitor comments through receiving and tracking customer comments to ensure customer satisfaction. The management team at Hartsfield-Jackson is interested in your comments and suggestions. Please take a few minutes to rate your experience at Hartsfield-Jackson to help us improve our facilities and services.

When did you travel?

DATE

TIME

ORIGIN

DESTINATION

Airport Facilities

	EXCELLENT	GOOD	AVERAGE	POOR
SIGNS
CLEANLINESS

COMMENTS

Food Service

	EXCELLENT	GOOD	AVERAGE	POOR
FOOD
LOCATION
COMMENTS

Retail Shops

	EXCELLENT	GOOD	AVERAGE	POOR
SHOPS
LOCATION
COMMENTS

Customer Service

	EXCELLENT	GOOD	AVERAGE	POOR
SERVICE
LOCATION
COMMENTS

Parking

	EXCELLENT	GOOD	AVERAGE	POOR
PARKING
LOCATION
COMMENTS

Ground Transportation

	EXCELLENT	GOOD	AVERAGE	POOR
TRANS.
MODE
COMMENTS

If you desire a follow-up response, please check the appropriate box(s)

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Thank you for taking the time to share your comments with us. Please complete the following information. This information is optional.

Customer Information

NAME

ADDRESS

CITY

STATE/PROVINCE

POSTAL CODE

COUNTRY

FAX

PHONE

EMAIL

Thank you for taking the time to share your comments with us. All comments are entered into the Division’s customer comment database and reviewed by the appropriate Hartsfield-Jackson department for a response within (10) ten business days after receipt.

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